Shipping
- Your items will be ship to you within 24 working hours after your payment is confirmed.
- We will send you a message with the tracking number to keep you informed after shipping.
- Please provide your complete and correct address including full name and contact phone number for the item to be delivered to you successfully. We are not responsible for wrong or undeliverable address. P.O Boxes are not acceptable for express shipping
- It normally takes 5-10 business days to the USA/Canada, and if shipped to other countries such as European countries and Australia, it will take a few days longer. The transition time is usually up to the destination, holidays and customs clearance factors.
Warranty
- Please contact us to send the defective items back for exchange items must be returned back to us before we can issue a refund or replacement.
- Refunds are only offered for defective products reported within 7 days upon receipt, only replacement is available after that.
- Shipping and Handling fee is non-refundable. Buyers must pay shipping cost for exchange. We will pay the cost to resend.
Feedback
- Your support is very important to us, please contact us first before you give us a negative feedback, and we will do our best to rectify the issue. Our goal is to provide you with the best service and shopping experience.
- If you are satisfied with your order, please leave us a positive feedback on our Facebook page www.facebook.com/theblackmarketcartel.
Contact us
Please feel free to contact us if you have any question any time, and we will reply within 24 hours. Thank you so much for your support and for shopping with BMC.